Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 1, 2025
Personal Information
We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include your name, email address, phone number, company information, and project requirements.
Usage Information
We automatically collect certain information about your use of our website and services, including your IP address, browser type, operating system, referring URLs, and pages viewed.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling essential website functionality.
Types of Cookies We Use
Essential Cookies
Required for basic website functionality, security, and user authentication. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website to improve user experience and performance.
Marketing Cookies
Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
Preference Cookies
Remember your settings and preferences to provide a personalized experience across visits.
Zoho SalesIQ Cookies
We use Zoho SalesIQ for live chat support and visitor analytics. This service uses the following types of cookies:
- Session Cookies: Track your chat session and maintain conversation continuity
- Visitor Identification: Recognize returning visitors and provide personalized support
- Analytics Cookies: Collect data on website usage patterns and visitor behavior
- Preference Cookies: Remember your chat preferences and notification settings
GDPR Compliance & Consent
We are committed to GDPR compliance. When you first visit our website:
- You will be informed about our cookie usage through a consent banner
- You can choose to accept or decline non-essential cookies
- Zoho SalesIQ will request separate consent before storing chat information
- You can withdraw consent at any time through your browser settings
Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings:
- • Block all cookies
- • Delete existing cookies
- • Set preferences for specific websites
- • Receive notifications when cookies are set
Impact of Disabling Cookies
Disabling cookies may affect:
- • Live chat functionality
- • Personalized user experience
- • Website performance analytics
- • Preference settings retention
Third-Party Cookie Policies
For detailed information about cookies used by our third-party services:
- Provide, maintain, and improve our services and website functionality
- Communicate with you about our services, updates, and promotional offers
- Process transactions and deliver requested services
- Analyze usage patterns to enhance user experience and service quality
- Comply with legal obligations and protect our rights and interests
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With service providers who assist us in operating our website and conducting business
- When required by law or to protect our rights, property, or safety
- In connection with a merger, acquisition, or sale of business assets
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Technical Safeguards
- • SSL/TLS encryption
- • Secure data storage
- • Regular security updates
- • Access controls
Organizational Measures
- • Staff training
- • Privacy policies
- • Regular audits
- • Incident response
You have certain rights regarding your personal information, including:
Access and Portability
Request access to your personal information and receive a copy in a portable format.
Correction and Updates
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information, subject to legal requirements.
Opt-out
Opt-out of marketing communications and certain data processing activities.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Addy Digital Analytics Private Limited
Email: info@addydigital.com
Phone: +91 33 35903374
Website: www.addydigital.com
Address: Kolkata, India
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Questions About Our Privacy Policy?
We're committed to transparency and protecting your privacy. If you have any questions or concerns, don’t hesitate to reach out to .